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Program Coordinator

Position Overview

Reporting directly to the Executive Director, the Program Coordinator is responsible for the high-quality implementation and coordination of the CARE Navigator program. CARE Navigator is an innovative intervention for families who are involved or at-risk for involvement in the court system. The primary goal of the program is identifying and addressing challenges which may lead to criminal or juvenile justice involvement including mental health, substance use, and trauma related disorders.

Utilizing a Family SBIRT model -- Screening, Brief Intervention, and Referral to -- the Program Coordinator will work directly with participating families to identify areas of need, develop a comprehensive service plan, connect them with appropriate social services and resources, and offer ongoing support and service navigation.

The majority of participating families are referred directly from the 29th Judicial District Court in St. Charles Parish. Through this referral partnership, the Program Coordinator will work closely with various court and criminal justice professionals including judges, assistant district attorneys, court coordinators, probation officers, and law enforcement officers

The St. Charles CARE Center is a small startup nonprofit that is looking for passionate, hard working individuals to join our growing team. If you’re interested in contributing to a grassroots movement to reshape the way local systems serve at-risk families, we want you on our team!

Responsibilities

  • Conduct formal intake and screening process with participating families

  • Conduct brief intervention sessions with participating families using motivational interviewing techniques

  • Identify participants’ needs for additional outside services

  • Establish a service plan in partnership with each family (e.g. determine follow-up session schedules, determine service accessibility, including transportation, etc.)

  • Communicate with families regularly as guided by their individualized service plan; includes phone calls, text messages, and home visits

  • Support participants’ compliance with court orders when applicable

  • Provide detailed reports to the court district on participants’ progress when applicable

  • Maintain participant records by logging detailed notes on progress and events

  • Collaborate regularly with a interdisciplinary team of professionals from the court system, criminal justice system, school district, and treatment providers to review participant progress and identify areas where families may need additional support

  • Improve participant outcomes by studying, evaluating, and re-designing program processes

  • Implement program evaluation strategy, which includes data collection, management, and analysis

  • Prepare program-wide as well as participant reports by collecting, analyzing, and summarizing treatment and program data

  • Monitor program expenditures as guided by the Board-approved program budget

  • Enhance professional knowledge by participating in educational and training opportunities, reading professional publications, and maintaining and growing professional networks

Ideal candidates will identify with our organization’s core values.

  • Collaboration: You enjoy building relationships with others and are the ultimate team player. No task is too large or too small when working toward shared goals.

  • Ambition: You strive for excellence for both yourself and the people you serve. You work to achieve goals with the utmost integrity.

  • Resilience: You are enthusiastic and always seeking opportunities for growth, especially when facing adversity.

  • Empathy: You are passionate about serving others, especially those who are vulnerable or at-risk, and always strive to meet people where they are.

Position Requirements

  • At least 2 years of experience working with underserved populations

  • Bachelor’s degree in related field such as psychology, social work, criminal justice, or sociology

  • Strong leadership and problem solving skills

  • The ability to prioritize work and multitask

  • A strong attention to detail

  • Excellent written and verbal communication skills

To Apply

Submit a cover letter and resume to the email address careers@stcharlescarecenter.org with the subject line "Program Coordinator."